Last week I had the best experience I’ve ever had in an audio/video store.

I’m trying to put together a high quality “near field” audio system for my desktop that will leverage my computer as a music server and deliver great sound to both speakers and headphones. From all of the research I’ve been doing on the web, it was clear that it would be good to find a local retailer who was well versed in high end audio who could help guide me toward my goal.

As the editor of the high-end audio publication The Absolute Sound wrote in a recent article on the importance of your relationship with the retailer, “The good specialty audio retailer doesn’t just move boxes of electronics; he provides you with the satisfaction of great-sounding music in your home. More than just an equipment dealer, he’s usually a dedicated audio and music enthusiast himself — he knows his products, and is often the best person to advise you on selecting equipment and system setup.”

I have found that type of retailer in Michael Silver and his company Audio High. Michael was “on the floor” when I visited his store last week, and the two hours I spent with him were invaluable in moving me toward my audio goal. I appreciated how he first wanted to understand what I wanted to accomplish. Then, as he shared his thoughts on my project with me, he introduced me to appropriate options for me to consider.

His store has a wide variety of high-end equipment on display, but he focused on my project and the smaller, less expensive components that would be appropriate for the desktop system I’ve been envisioning for my small home office.

I left his store with the first of the new components I needed in hand and will be returning to his store soon to spend time auditioning the next pieces for my system. I’m looking forward to my next visit to Audio High.

— Robert M.

Man – the two fellas at the front are awesome!!

I have to thank them publicly in allowing me to spend numerous hours in bringing in my equipment to test with theirs as well as for letting me spend hours with their equipment in the listening room!!

I was kind of intimidated by the website because of all the celebs and what not that they have pieced together equipment for. I’m definitely not a big baller and you’d never see me my PORTABLE rig on their website, but I DO find value in spending my well earned money for audio equipment (from time to time) in my endeavors to find the ultimate sound signatures and components that mesh best with my ears.

The gentleman helping me out was VERY thorough in explaining how things work, what different components do, and even followed up on emails with things I didn’t quite understand during our conversations at the shop.

I’m normally an avid internet shopper but I definitely reward GREAT customer service as I see appropriate and the folks at Audio High offer first class customer service alongside their insane collection of AMPs/DACs/Speakers, & Headphones.

I can’t recommend this shop enough for the up and coming audiophile or just lovers of music and sound. Thanks again!!

– Randy N.

Friendly, helpful, and patient.

Eugene let me audition at least a dozen different speaker setups, as well as the ultra high-end ones, even though they were way out of my budget. Even though I wasn’t well-versed in audiology, I learned a lot and he still wasn’t tired of my questions after several hours in the store. Then when the speakers I finally bought were back ordered, they offered to let me take home a slightly better model from the showroom while waiting for mine to arrive. Only problem is, now I’m becoming rather fond of the loaners! On another occasion I came in looking for speaker wire to run under carpet and talked to Michael. Unfortunately they didn’t have any of sufficient length, and I needed them that day – but again he was very patient and answered all my questions about wire with helpful suggestions for my DIY installation.
– Doug C.

WOW!

What a great place to buy audio equipment. I needed to purchase some audio equipment for a business and they were very accomodating. Even though I did not need the highest quality equipment they listened to all my needs, let me listen to some of their speakers.

To get a better idea of what was needed, Jez even came into my store. Hm… would someone at fry’s do that for me?? I don’t think so.

Trust me, this place is the real deal. They listen, consistently follow up, and are honest.

Thanks Jez and thank you Audio High for helping me put everything together!

– Gerald W.

Feedback from producer/engineer Jay Newland

My Name is Jay Newland. I’m a record producer and engineer. I’m also a friend of Ron Carter’s. I have made several Jazz records as well as the 2 Norah Jones records. I went to Ron’s home and listened to the speakers he got from you. Absolutely beautiful. Their ability to handle low frequency information clearly was superb. The spatial image is also fantastic. Bravo.
– Jay Newland